E-mail & SMTP
Outgoing mail — the SMTP connection, whether sending is switched on at all, and the templates used for notifications and bulk mail — all live on one page: Emails.
In the sidebar, go to System > Emails. This page is open to admin, accountant and reseller accounts; only emails.manage lets an account edit the SMTP settings or send a test mail.
SMTP sending
The SMTP card is where an outgoing mail server is connected. On a fresh install these fields are empty; the placeholders below only show the expected shape of each value.
| Field | Meaning |
|---|---|
SMTP server / Port | The outgoing mail server's hostname and port. |
Login (SMTP user) / Password | The mail account's credentials. The password field is always shown empty — leaving it empty on save keeps the stored one unchanged. |
Sender | The from-address customers see. |
Batch size | How many messages the cron daemon sends per run. |
Test mail to | Sends one real message through the saved settings, without touching any template or customer. |
Email sending is a separate switch at the top of the page. Even with a working SMTP connection, nothing goes out while it says Inactive.
Templates
Below the SMTP card, every notification and bulk-mail template is listed with its subject, format (html or plain) and how many times it has been sent. Several — password reminders, balance warnings, account-blocked notices, low-disk-space alerts, invoices — are built-in System templates; an account with template rights can add its own.
Mail outbox
The Mail outbox button (next to the sending toggle) opens the log of what was actually sent — separate from the template list above, and from a device's own voicemail mail log.
Check
After saving SMTP settings, use Test mail to with your own address and confirm it arrives; then confirm the Email sending switch says Active before relying on any automatic notification.