Adding DIDs

Three ways to bring numbers into Voiplix: one at a time, as a whole interval, or by importing a CSV list — and a bulk screen for acting on a range you already have.

You need a role that can change DIDs (admin, accountant or reseller) — a read-only login does not see the Create DID, CSV import or Bulk management buttons on the DIDs list at all. Every new DID starts with status free; see Assigning a DID for the next step.

Single DID

Go to Routing > DIDs and click Create DID. The form opens in Single DID mode by default.

Create DID — Single DID mode.

What each field means

FieldMeaning
DID numberDigits only — no +, no spaces (e.g. 41440000003, not +41 44 000 00 03).
ProviderThe carrier this number arrives from. A reseller does not see this field — new DIDs use their own default provider.
LanguageChannel language code, e.g. en. Optional.
Concurrent calls (0 = unlimited)How many simultaneous inbound calls this DID accepts.
CommentFree-text note.

Interval (multiple)

Click Interval (multiple) to switch modes. Instead of one number, give a Start number and End number; every number in between is created with the same provider, language and comment.

Create DID — Interval (multiple) mode.
Warning

Start number and End number must have the same number of digits (41440000001 to 41440000010, not to 4144000001) — a mismatched length is rejected. The interval is also capped at 10,000 numbers in one go, and any number that already exists is simply skipped, not duplicated.

CSV import

Go to Routing > DIDs and click CSV import for the three-step wizard: paste or upload a list, Analyse it, then import. One DID per line (the first column counts; separator ; or ,), a header line literally reading "DID" is skipped automatically. Every imported number starts at status free, and its rate rows are created from what you set here.

CSV import — step 1: paste or upload, then Analyse.
Note

This screenshot stops at step 1 (Analyse) on purpose — the wizard was not run against real data for this wiki. On your own system, review what step 2 reports (how many new / how many skipped) before confirming the import.

Bulk management

For a range of numbers you already own, go to Routing > DIDs and click Bulk management (or follow "Block / terminate DIDs (bulk)" from the DIDs list). Pick an Action — release, assign, or terminate a whole range — and give the DID from / DID to bounds.

DID bulk management — one action applied to a whole range at once.

Opening this screen from the DIDs list carries over whatever filter was active there, so "DID to POOL" (and the other bulk actions) can act on exactly the set you were just looking at, not the whole system.

Check

Back on Routing > DIDs, filter by the DID number(s) you just created and confirm they show up with status free and the provider you chose.