SMS tariffs and rates

What a message to a given destination costs, entered once by staff on the tariff's Rates page and shown to the customer under SMS tariffs.

An SMS tariff is an ordinary Tariff — see What SMS is in Voiplix for why. Everything below is the same Rates screen used for voice tariffs; the only difference is that an SMS rate is a flat price per message, not a per-minute rate.

Entering rates (staff)

Open the tariff from Routing > Tariffs and click Rates. Add country adds a destination with its price; the same row also has a CSV import/export and a bulk "high rates" tool, same as any tariff.

Rates page for Demo SMS Tariff showing an Add rate form (Prefix, Rate, Increment, Min. time, Connection fee, Ghost minutes %, Valid from) and two existing rates: Switzerland (prefix 41) at 0.05 and Switzerland Mobile (prefix 4179) at 0.07. — Rates for "Demo SMS Tariff": one row per destination prefix.

Note

The Rate form still shows the voice fields Increment (s), Min. time (s), Connection fee and Ghost minutes % — it is the same form used for a per-minute tariff. For SMS only Rate matters: one price, charged once per message.

What a customer sees

A subscribed customer opens SMS > SMS tariffs to see prices for their own assigned tariff, filtered by the first letter of the destination's name:

SMS tariffs page as seen by demo_customer, filtered to letter S, showing Switzerland at 0.05 EUR and Switzerland Mobile at 0.07 EUR per SMS. — A customer's own SMS tariff, filtered to "S" for Switzerland.

Prefix finder

Staff (admin, accountant, reseller) can look up whether a number or prefix has a rate at all, under SMS > Prefix finder. It checks the rate against your own account's assigned SMS tariff — an administrator account that is not itself subscribed to SMS will correctly get "no rate", since it has no SMS tariff of its own:

Check

Open a subscribed customer's SMS tariffs page and confirm the destination you care about appears with a price — if it does not, the tariff assigned to that customer (see Sending an SMS) is missing a rate for that prefix, and sending to it will fail.