Usage report & aggregate templates
Usage report in the sidebar is the grouped view of calls: instead of one row per call (like the Calls list), it condenses a period into one row per group — per user, device, provider, destination prefix, day or hour, or a combination.
Building a report
Pick a date range, tick one or more grouping boxes (User, Device, Provider, Destination prefix, Day, Hour), optionally narrow by a destination prefix, a specific User ID, or "Answered only", then press Create report.
| Column | Meaning |
|---|---|
Group | The value of whichever dimension(s) were ticked — a username, a day, an hour, etc. |
ASR | Answer‑seizure ratio for that group. |
ACD | Average call duration for that group's answered calls. |
User billsec / Provider billsec | Total billed seconds on the customer side and on the provider side — these can differ because the two sides can round/bill in different increments. |
Price orig. | Origination price — what customers were charged, summed for the group. |
Price term. | Termination price — the operator's own purchase cost from providers. Shown to admin, accountant and reseller; not shown to partner. |
Profit | Price orig. minus Price term. for the group. Same visibility rule as Price term. |
Ticking more than one grouping box (e.g. User and Provider, as in the screenshot) breaks each user's calls further down by provider, rather than adding a second, separate table.
Aggregate templates
A saved usage‑report configuration — which boxes are ticked, and which extra columns (Price orig., Price term., Profit, ACD, ASR) should show — so a report you run often doesn't need to be rebuilt by hand every time. Reached from the CDR hub's Aggregate templates tile.
Check
The results header shows a row count ("Result (N rows)") plus the same totals (Calls, Answered, and Profit where visible) that the Profit report gives for the same period — the two should agree, since they read the same underlying calls.