Users & Customers

A "user" in Voiplix is a customer account — the record calls, devices, invoices and payments all belong to. This section covers the users list, the different account roles, creating and editing a user, the default-user template, topping up a balance, what an end customer sees in their own portal, and how resellers work.

If you have not created a user before, start with Quick Start step 5 first — it walks through the shortest path (one tariff, one LCR, one user). This section goes deeper into each part of that same form and the pages around it.

In this section

  1. 1The users list, filters and search
  2. 2Account types (roles)
  3. 3Creating and editing a user
  4. 4The default user template
  5. 5Balance top-ups and payments
  6. 6User groups (end-customer permissions)
  7. 7Resellers
  8. 8The end-customer portal